Parent-teacher conflicts

Abstract

The article deals with the significant issue of conflicts between parents and teachers, the second most frequent category of conflicts in schools. It analyzes the causes of these conflicts, such as different perceptions of students' abilities, poor communication, and lack of trust. The typology of conflicts is examined, followed by their management, emphasizing the need to cultivate communication skills in teachers, adopt collaborative approaches, and the crucial role of the principal. Five conflict management strategies are presented, and models such as Epstein's model for parental involvement, Bronfenbrenner's bioecological model, and Game Theory are proposed as additional management tools. Finally, the article suggests the institutionalization of a financial penalty for parents who systematically file baseless complaints.